Privacy Policy

At Dolce & Gabbana Sales Shop (“we,” “us,” “our,” or “the Shop”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website xmasgiftsalestore.com (the “Site”), make a purchase, or interact with us. We are committed to ensuring that your personal data is handled securely and in accordance with applicable privacy laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) for our international customers.

By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our Site:

• Personal Identification Information: Name, email address, shipping and billing address, phone number, and payment details (e.g., credit card information processed securely via our payment gateways).
• Transaction Information: Details about purchases you make, including products ordered, payment method, and transaction history.
• Technical and Usage Data: IP address, browser type, device information, pages visited, time spent on the Site, and other analytics data collected through cookies and similar technologies.
• Communication Data: Records of correspondence if you contact us via email (e.g., [email protected]) or other channels.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfil your orders, including payment processing, shipping, and delivery.
• To communicate with you about your orders, account, and our products and services (e.g., order confirmations, shipping updates, and customer support).
• To improve our Site, products, and customer experience through data analysis and research.
• To personalise your shopping experience and provide recommendations based on your preferences.
• To comply with legal obligations and protect against fraudulent or unauthorised transactions.
• To send marketing communications (only with your explicit consent, which you can withdraw at any time).

3. Sharing and Disclosure of Information

We may share your information with third parties only in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our Site, processing payments (e.g., PayPal, credit card processors), fulfilling orders, shipping (e.g., courier services), and conducting marketing activities. These parties are contractually obligated to handle your data securely and only for the purposes we specify.
• Legal Compliance: When required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, where customer information may be transferred as a business asset.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your data is stored on secure servers located in Australia and other jurisdictions where our service providers operate. We implement industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. These include:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your browser and our Site.
• Restricted access to personal information limited to authorised personnel only.
• Regular security assessments and updates to our systems.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we are committed to maintaining robust safeguards.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations we may have to retain data (e.g., for tax purposes).
• Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Portability: You have the right to receive your data in a structured, commonly used format for transfer to another service provider.
• Withdraw Consent: Where we rely on your consent to process data, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons) to enhance your browsing experience, analyse Site traffic, and personalise content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Site.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Site.

7. International Data Transfers

As we serve customers globally (excluding some parts of Asia and remote areas), your data may be transferred to and processed in countries outside of your residence, including Australia. We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions under GDPR.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: